Terms and Conditions of Skyhato Plant Store

Effective Date: December 7, 2024

Welcome to Skyhato Plant Store! These Terms and Conditions govern your use of our website, services, and purchases from our store. By accessing or using our website skyhato.com, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

Skyhato reserves the right to modify, update, or revise these terms at any time. Any changes will be posted on this page, and the updated date will be indicated. Your continued use of our website following the posting of any changes constitutes your acceptance of those changes.

1. Use of Website

You agree to use the Skyhato website in compliance with all applicable laws and regulations. You must not use our website for any unlawful, harmful, or fraudulent activities. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

You must be at least 18 years old or have the legal authority to enter into agreements in your jurisdiction to use our website and make purchases.

2. Product Information

Skyhato makes every effort to ensure that the products listed on our website are described accurately and with up-to-date information. However, we do not guarantee that all product descriptions, pricing, or images are entirely accurate, complete, or error-free. In the event of an error, we reserve the right to correct any inaccuracies and update the product information accordingly.

3. Pricing and Payments

All prices listed on the Skyhato website are in U.S. dollars and are subject to change without notice. Prices do not include taxes or shipping fees, which will be calculated and added at checkout.

We accept a variety of payment methods, including credit cards, debit cards, and other payment processors. By providing payment information, you authorize us to charge the amount of your purchase, including any applicable taxes and shipping fees.

4. Order Acceptance and Confirmation

Once you place an order on our website, you will receive an order confirmation email with details of your purchase. This email is not an acceptance of your order but an acknowledgment of receipt. Skyhato reserves the right to accept or decline your order for any reason, including product availability, payment issues, or other unforeseen circumstances.

If your order is canceled or cannot be fulfilled, we will notify you as soon as possible and issue a full refund for the amount of your purchase.

5. Shipping and Delivery

Skyhato ships to customers within the United States and internationally. Shipping costs will be calculated at checkout based on the destination and weight of your order. We strive to fulfill and ship all orders promptly; however, delivery times may vary based on location and shipping method.

Once your order is shipped, we are not responsible for delays caused by shipping carriers, weather, or other external factors. In the event that a package is lost or damaged during transit, please contact us immediately, and we will work with the carrier to resolve the issue.

6. Returns and Refunds

Skyhato offers a 7-day return policy on most items, excluding certain products such as live plants and custom orders. To be eligible for a return or exchange, the item must be unused, in original condition, and returned within the specified timeframe. Please refer to our Refund and Returns Policy for complete details on how to initiate a return and the conditions that apply.

Refunds will be issued to the original payment method used during the purchase. Shipping fees are non-refundable unless the return is due to a defect or error on our part.

7. Intellectual Property

All content on the Skyhato website, including text, images, graphics, logos, videos, and trademarks, are the property of Skyhato Plant Store or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from the website without our express permission.

8. Limitation of Liability

Skyhato makes no representations or warranties regarding the website or products, except as expressly stated in these Terms and Conditions. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our liability is limited to the total amount you paid for the product or service in question, excluding any shipping or handling charges.

9. Indemnification

By using our website, you agree to indemnify and hold harmless Skyhato Plant Store, its affiliates, employees, and suppliers from any claims, damages, or losses arising from your use of the website, products, or services.

10. Privacy and Data Protection

Your use of the Skyhato website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please read our Privacy Policy carefully to understand how your data is handled.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled or owned by Skyhato. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their terms and conditions and privacy policies before engaging with them.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of law principles. Any disputes arising from the use of this website will be resolved in the courts located within Burnsville, Minnesota.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Changes to Terms and Conditions

Skyhato reserves the right to update or modify these Terms and Conditions at any time. We will post any changes on this page with an updated effective date. Please review these terms regularly to stay informed about our policies.

15. Customer Support

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Skyhato Plant Store
Street: 1909 E 115th St, Burnsville, Minnesota
Phone: (952) 808-8965
Email: info@skyhato.com
Website: skyhato.com

Thank you for choosing Skyhato! We appreciate your business and are committed to providing you with the best products and services.

This Terms and Conditions document is effective as of December 7, 2024.